Cookie Policy

1. Introduction

This Cookie Policy explains how Satuh IT Courses ("we," "our," or "us") uses cookies and similar tracking technologies on our website. By using our website, you consent to the use of cookies as described in this policy.

This policy should be read alongside our Privacy Policy, which provides additional information about how we collect and use personal information.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They allow the website to recognize your device and store information about your preferences or past actions.

Cookies are widely used to make websites work more efficiently and provide a better user experience. They can also provide information to website owners about how visitors use their site.

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for our website to function properly and cannot be disabled. They enable core functionality such as:

• Security and authentication
• Remember your login status
• Shopping cart functionality
• Form submission and validation
• Load balancing and website performance

Legal basis: These cookies are necessary for the performance of our contract with you or for compliance with legal obligations.

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information. They help us:

• Count the number of visitors and page views
• See which pages are most popular
• Monitor website performance and loading times
• Identify technical issues and errors
• Understand user behavior patterns

Examples: Google Analytics, Hotjar, internal analytics tools

Legal basis: Legitimate interest in improving our website and services.

3.3 Functional Cookies

These cookies enhance your experience by remembering your preferences and providing personalized features:

• Language and region preferences
• Font size and accessibility settings
• Previously viewed courses and content
• Progress tracking for logged-in users
• Customized user interface elements

Legal basis: Your consent or legitimate interest in providing enhanced functionality.

3.4 Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and track marketing campaign effectiveness:

• Track conversions from advertising campaigns
• Retarget visitors with relevant ads
• Measure ad performance and reach
• Create audience segments for marketing
• Social media integration and sharing

Examples: Google Ads, Facebook Pixel, LinkedIn Insight Tag

Legal basis: Your explicit consent.

4. Cookie Duration

4.1 Session Cookies

These temporary cookies are deleted when you close your browser. They help maintain your session while navigating our website.

4.2 Persistent Cookies

These cookies remain on your device for a specified period or until you delete them. Different cookies have different lifespans:

• Short-term (24 hours - 30 days): Authentication, preferences, shopping cart
• Medium-term (30 days - 1 year): Analytics, performance tracking
• Long-term (1-2 years): Marketing, advertising, user identification

5. Third-Party Cookies

Some cookies on our website are set by third-party services we use to enhance functionality:

5.1 Google Services

• Google Analytics: Website performance and user behavior analysis
• Google Ads: Conversion tracking and remarketing
• Google Fonts: Typography and font loading
• YouTube: Embedded video content

5.2 Social Media Platforms

• Facebook: Social sharing and advertising pixels
• LinkedIn: Professional network integration and insights
• Twitter: Social sharing and engagement tracking

5.3 Learning Management System

• Student authentication and progress tracking
• Course delivery and interactive features
• Assessment and grading functionality

5.4 Payment Processing

• Secure payment form functionality
• Fraud detection and prevention
• Transaction completion tracking

6. Managing Your Cookie Preferences

6.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner allowing you to:

• Accept all cookies
• Decline non-essential cookies
• Customize your preferences

6.2 Browser Settings

You can control cookies through your browser settings:

• Block all cookies: Prevent all cookies from being set
• Block third-party cookies: Allow only first-party cookies
• Delete existing cookies: Remove cookies already on your device
• Notification settings: Receive alerts when cookies are being set

6.3 Browser-Specific Instructions

6.4 Opt-Out Tools

You can also use these industry tools to manage advertising cookies:

• Digital Advertising Alliance: optout.aboutads.info
• Network Advertising Initiative: optout.networkadvertising.org
• Google Ad Settings: adssettings.google.com

7. Impact of Disabling Cookies

While you can disable cookies, doing so may affect your experience on our website:

7.1 Essential Cookies Disabled

• Unable to log in to your student account
• Difficulty completing course enrollment
• Security features may not work properly
• Form submissions may fail

7.2 Performance Cookies Disabled

• We cannot identify and fix technical issues
• Website performance may not be optimized for your device
• Loading times may not be improved

7.3 Functional Cookies Disabled

• Preferences will not be remembered
• You may need to re-enter information frequently
• Personalized content will not be available
• Language settings will reset each visit

7.4 Marketing Cookies Disabled

• You may see less relevant advertisements
• Social media features may not work properly
• We cannot measure marketing campaign effectiveness

8. Other Tracking Technologies

In addition to cookies, we may use other tracking technologies:

8.1 Web Beacons (Pixels)

Small invisible images used to track email opens, page views, and user behavior.

8.2 Local Storage

Browser storage for larger amounts of data that persists across sessions.

8.3 Session Storage

Temporary storage that expires when the browser tab is closed.

8.4 Device Fingerprinting

Collection of device characteristics for identification and fraud prevention.

9. Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in our practices, technologies, or legal requirements. When we make significant changes, we will:

• Post the updated policy on our website
• Update the "last modified" date
• Notify users through our website or email
• Request renewed consent where required

10. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us: